Once again, you’ve made us feel welcome and special in our “home away from home,” Globetrotters. — John, Tom, Ginny & Judy, New York City, NY, USA
B&B CANCELLATION POLICY
In light of the current COVID-19 crisis, we will not be open for the 2020 season. Even with all the precautions in place, it would be near impossible for guests—and us—to maintain social distancing in our home. As sad as we are to make this decision, we do not wish to expose our guests to possible illness through contact with us or other guests who may not know they are carrying the virus. We will be here in 2021 and we sincerely hope you will keep us in mind for your next visit to Niagara-on-the-Lake. Please stay safe and stay healthy.
All reservations for 2020 will be refunded any deposit charged, unless you wish to simply change your reservation dates to 2021.
Thank you for your kind understanding.
Our normal hotel booking policy requires the use of a credit card to secure your reservation.
- 8 days or more prior to arrival: A 10% non-refundable deposit applies to all bookings. No additional charges apply to any cancellation received 8 days or more prior to your arrival date.
- 7 days or less prior to arrival: Cancellations received 7 days or less prior to your arrival date are 100% non-refundable. However, bookings can be rescheduled for any available date prior to November 1 within the same calendar year of the original booking at no additional charge. For instance, if you booked and cancelled for August 1, 2020, the rescheduled reservation date must be prior to November 1, 2020.
- Prices are quoted in Canadian dollars unless otherwise stated and are subject to 13% HST. The individual making the reservation is ultimately responsible for payment.
Rates are based on single or double occupancy and include accommodation, on-site parking, Wi-Fi Internet access, laptop availability and full breakfast service daily. Up to four persons can occupy LE MOULIN ROUGE and SULTAN’S TENT suites. An additional rate of $60 per person applies regardless of age.
Person booking a room must be 21 years of age and must have a credit card to hold the reservation. To ensure the comfort of other guests, we do not accept children under the age of 12 unless all rooms are booked by a family or a group of friends travelling together. In such instances, children 12 and under must share quarters with someone 13 or older.
Smoking is permitted in a designated area outdoors; in compliance with current Ontario by-laws, no smoking is permitted within our home, on the covered veranda or under the covered gazebo on our outdoor terrace. Cannabis smoking is not permitted anywhere on our property at any time.
A minimum two-night stay applies to all bookings year-round. OCCASIONALLY, HOWEVER, SINGLE WEEKEND NIGHT STAYS ARE POSSIBLE BECAUSE OF GUEST BOOKING PATTERNS SO PLEASE CHECK WITH US TO SEE IF A SINGLE NIGHT BOOKING IS AVAILABLE.